Customer Service

Customer Service

All Heritage Gloves are warranted against defects in material and workmanship for 90 days from date of purchase. This warranty is only valid with original receipt of purchase. Normal wear and tear, damage due to misuse, alteration to the product or negligence is not covered under Heritage Gloves’ warranty. Please make sure that the gloves returned for warranty are washed.

Please telephone Heritage Gloves Customer Service Department to receive a Return Goods Authorization number (R.G.A. number) and further instructions. Pack the product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of the product. Heritage Gloves is not responsible for packages lost in transit.

Please include the following information in your return package:

Heritage Gloves Return Authorization Number.
Your name, return address and telephone number.
A brief description of the problem or service you are requesting.
A copy of the sales receipt.

Reference your Return Goods Authorization Number on the outside of your package. Failure to do so may cause a delay in processing your claim. For more information on Heritage Gloves warranty policy or general information on our product, please contact Heritage Gloves Customer Service Department at 805-552-1900. A representative will assist you in identifying your Heritage Gloves product and determine the best course of action for your warranty claim. Thank you.

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